Dispatch is within 2-3 business days unless otherwise stated. If you need your purchase urgently please select express post and let me know as I will do my best to dispatch same or next day.
Shipping within Australia is via Australia Post and costs $8 for standard or $11 for express. Any order for delivery in Australia that is $100 or more will automatically qualify for free postage.
I also currently ship to the U.S, Canada and New Zealand. Postage costs vary from $18 -$30 AUD and are specified at checkout.
Delivery times can sometimes take longer than the estimates given by Australia Post and I have found this to be particularly true with recent international orders. In the event of a delay, I will lodge an official enquiry with Australia Post and keep you updated. In the event that your parcel has been lost in transit (prior to delivery) I will provide a full refund.
I do not accept change of mind returns but if you are unhappy with the products you have received please contact me via email firstname.lastname@example.org to discuss.